+44 7907253795 
info@leadership-for-life.uk 
Shaping the future together 
LEADERSHIP FOR LIFE LTD.  
 
TERMS AND CONDITIONS 
 
 
IN-HOUSE LEARNING AND DEVELOPMENT SERVICES 
 
 
All in-house services provided by Leadership-for-life Ltd are subject to the following terms and conditions between the Client undertaking the booking and Leadership-For-Life Ltd. 
 
i. The term ‘booking’ refers to the purchase of services offered by Leadership-For-Life Ltd by the ‘client’. 
 
ii. The term ‘client’ refers to either an individual or business entity purchasing learning and development services from Leadership-For-Life Ltd. 
 
iii. The term ‘in-house’ refers to services provided for a single business entity 
 
iv. The term ‘payment’ refers to the settlement of costs payable to Leadership-for-life Ltd for services provided 
 
v. The term ‘cancellation’ refers to the withdrawal from an agreed booking of services by the client or Leadership-for-Life Ltd based on the terms and conditions outlined below. 
 
Bookings  
Bookings are said to be confirmed between Leadership-For-Life Ltd and the client when agreed, in writing, and a purchase order number for the delivery of services has been received prior to the delivery of said services. This constitutes a contract between Leadership-For-Life and the client. Any booking undertaken by a client with Leadership-For-Life Ltd is considered to be acceptance of our terms and conditions of business. 
 
Fees 
All learning and development services provided by Leadership-For-Life Ltd are subject to VAT, at the current rate at time of booking. Services are said to include, but are not restricted to workshops, seminars, key notes, development assessment services, retreats and consultancy. 
 
Payment 
Learning and development service fees will be invoiced at the time of booking and must be paid within 30 days of the invoice date, or where booked less than 30 days before the service delivery date, must be paid before commencement of service delivery. Payment can be made through the website, or by BACS. 
 
Late Payment 
Where a client fails to make full payment to Leadership-for-Life Ltd for delivery of services, Leadership-For-Life Ltd reserves the right to levy a late payment charge under the Late Payment of Commercial Debts (Interest) Act 1998 charged at 5% above the total invoiced amount outstanding, or cancel the event, should this be deemed necessary. 
 
Client Cancellation 
Leadership-For-Life Ltd appreciate that unforeseeable circumstances might require a client to cancel a confirmed booking. Where written notice is received from the client to cancel an agreed booking, the following cancellation fee will be charged. 
 
i. More than 4 weeks before the service delivery start date, a cancellation fee of 20% of the entire cost is payable by the client. 
 
ii. Where written notice is received in excess of 2 weeks but less than 4 weeks before the service delivery start date, a cancellation fee of 50% of the entire cost is payable by the client. 
 
iii. Where written notice is received in less than 2 weeks before the service delivery start date, a 100% cancellation fee is payable by the client. 
 
Cancellation by Leadership-For-Life Ltd 
Under exceptional circumstances Leadership-For-Life Ltd reserve the right to cancel a course without liability. In such circumstances an alternative solution will be sought with the client, however where an alternative solution cannot be found, the entire service delivery fee agreed at the time of booking will be refunded by Leadership-For-Life Ltd to the client. 
 
Managing Client Expectations 
Where Leadership-For-Life Ltd need to provide an alternative facilitator the client will be informed at the earliest convenience. All facilitators engaged by Leadership-For-Life Ltd to deliver services to clients are suitably qualified, competent and possess the technical and industry knowledge and experience to do so. 
 
Similarly, any amendments or changes to the agreed content e.g. workshops will be notified to the client prior to service delivery to ensure consistency, and the aim and learning outcomes of the course are not compromised. All service delivery shall be conducted in English Language unless otherwise requested and will incur additional charges. Full joining instructions will be sent to the client prior to commencement of service delivery as, and when required e.g. where the delivery location may be at an alternative venue. 
 
Overnight accommodation, travel and subsistence is not included in the service delivery costs e.g. client delegates attending a workshop at an external venue, unless otherwise specified, and remain the responsibility of the client. 
 
Intellectual Property 
Copyright and all other intellectual rights in all course materials shall remain the sole and exclusive property of Leadership-For-Life Ltd or, where material included in the service delivery agreed by the client has been developed by partner organisation e.g. psychometric assessments, shall remain the sole and exclusive property of the partner organisation. The client undertakes that it will not copy, or permit to be copied, such course material nor disclose, or permit others to disclose, sell, license or hire the same to third parties, nor use the same to run their own courses, whether for internal use or external use. 
 
Governing Law 
This Agreement and any other agreement of which it forms part shall be construed and enforced in accordance with the laws of England and the English Courts shall have exclusive jurisdiction. 
 
 
 
OPEN PROGRAMME LEARNING AND DEVELOPMENT SERVICES 
 
 
All open programmes provided by Leadership-for-life Ltd are subject to the following terms and conditions between the Client undertaking the booking and Leadership-For-Life Ltd. 
 
i. The term ‘booking’ refers to the purchase of services offered by Leadership-For-Life Ltd by the ‘client’. 
 
ii. The term ‘client’ refers to either an individual or business entity purchasing open programme learning and development services from Leadership-For-Life Ltd. 
 
iii. The term ‘open programme’ refers to services provided by Leadership-For-Life Ltd open to any individual or business entity. 
 
iv. The term ‘payment’ refers to the settlement of costs payable to Leadership-for-life Ltd for services provided. 
 
v. The term ‘cancellation’ refers to the withdrawal from an agreed booking of services by the client or Leadership-for-Life Ltd based on the terms and conditions outlined below. 
 
Please ensure you have read, understand, and accept our terms and conditions for open programmes before making a booking. In making a booking it is considered to be acceptance of our terms and conditions of business, and forms a formal contract between the client and Leadership-For-Life Ltd. 
 
Bookings  
Bookings and payment can be made directly through our website. Additionally, bookings can be made via an invoice option, using email, or phone, however bookings placed via these two mediums will be provisional and cannot be confirmed until payment of the service fee is made, upon which joining instructions will be emailed back to you, along with final confirmation of a booking being made. If booking as a corporate delegate, it is the responsibility of the individual making the booking to facilitate payment through their finance department, and provide a Local Purchase Order (LPO) number for invoicing should it be required. 
 
Fees 
All open programme fees provided by Leadership-For-Life Ltd are subject to VAT, at the current rate at time of booking. 
 
Payment 
Open programme fees will be invoiced at the time of booking if not making payment directly through the website, and must be paid within 30 days of the invoice date, or prior to attendance before the open programme start date. 
 
Late Payment 
None payment of programme fees prior to the open programme start date may lead to delegates being refused entry to the programme and will be subject to the Leadership-For-Life cancellation policy below. 
 
Open Programme Client Cancellation Fees and No Show Policies 
Leadership-For-Life Ltd appreciate that unforeseeable circumstances might require a client to cancel a confirmed booking. Where written notice is received from the client to cancel an agreed booking, the programme cost will be refunded within 30 days less any cancellation fee outlined below: 
 
i. More than 4 weeks before the open programme start date, no cancellation fee will be applied. 
 
ii. Where written notice is received in excess of 2 weeks but less than 4 weeks before the open programme start date, a cancellation fee of 50% of the entire programme cost is payable by the client. 
 
iii. Where written notice is received in less than 2 weeks before the open programme start date, a 100% cancellation fee is payable by the client. No refund will be made. 
 
Where no cancellation notice is received by Leadership-for-Life Ltd and the intended delegate(s) do not attend the open programme, commonly referred to as ‘no shows’ the following terms will be applied: 
 
i. Any programme fees paid will not be refunded. Where no payment has been made, and notification to cancel has not been received, full programme fees and a 10% levy will be charged and be due immediately. 
 
Open Programme Changes to Attendance Date and Substitution Fees 
Leadership-For-Life Ltd are committed to supporting clients who have made an open programme booking but may wish to transfer to another programme date, or substitute one delegate for another, due to circumstances outside of their control. In such circumstances the following terms will apply: 
 
i. Request for transfer to an alternative programme date which is received 4 weeks before programme start date, no transfer fee will be applied. 
 
ii. Request for transfer to an alternative programme date which is received in excess of 2 weeks but less than 4 weeks before the open programme start date, no transfer fee will be applied. 
 
iii. Request for transfer to an alternative programme date which is received less than 2 weeks before programme start date, an additional 25% of the total programme fee will be applied. 
 
iv. Requests to substitute a delegate prior to programme start date will incur no additional fees as long as they are received 24 hours, as a minimum before the programme start date. 
 
Cancellation by Leadership-For-Life 
Under exceptional circumstances Leadership-For-Life Ltd reserve the right to cancel a course without liability. In such circumstances an alternative solution will be sought with the client, however where an alternative solution cannot be found, the entire fee paid at the time of booking will be refunded by Leadership-For-Life Ltd to the client. 
 
Managing Client Expectations 
All facilitators engaged by Leadership-For-Life Ltd to deliver open programmes are suitably qualified, competent and possess the technical and industry knowledge and experience to do so. Similarly, any amendments or changes to the agreed content will be notified to the client prior to the programme start date to ensure consistency, and the aim and learning outcomes of the course are not compromised. 
 
Intellectual Property 
Copyright and all other intellectual rights in all course materials shall remain the sole and exclusive property of Leadership-For-Life Ltd or, where material included in the open programme learning content been developed by a partner organisation e.g. psychometric assessments, shall remain the sole and exclusive property of the partner organisation. Participants of open programmes undertake that they will not copy, or permit to be copied, such course material nor disclose, or permit others to disclose, sell, license or hire the same to third parties, nor use the same to run their own courses. 
 
Governing Law 
This Agreement and any other agreement of which it forms part shall be construed and enforced in accordance with the laws of England and the English Courts shall have exclusive jurisdiction. 
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