Managing Resistance and Conflict
The potential for resistance and conflict to arise, both in life, and in the workplace is ever present. Every business that employs people regardless of size and industry experiences interpersonal and organisational conflict at some time, caused by multiple inter-related variables and circumstances. Developing skills, strategies, and techniques to handle resistance, and manage conflict is essential for personal well-being, developing positive relationships, and organisational, team and individual success. When done well it can become a catalyst for creativity and innovation as well as organisational learning.
Building a High Performance Team
In today’s global competitive and diverse work environment, organisations need teams that are engaged, productive and focused on their goals. In essence they need teams to be agile, innovative and perform at the highest level.
High performing teams don't just happen, they have to be nurtured, crafted and sustained through trust, collaboration and a shared vision. So how can team leaders create a climate of high performance within their teams? When a team leader understand the characteristics of high performing teams, the challenges of leading such a team are more easily understood, considered and addressed.
Navigate Change in a VUCA World
With the rate of change we are seeing, and experiencing today, driven in part by globalisation and continuous advancements in technology, the ability to adapt, be flexible and remain positive about current and future states is critical in leading yourself and teams through change. In addition, the business environment has become more volatile, uncertain, complex and fraught with ambiguity, placing additional demands and expectations on leaders and teams to out-perform the competition in what many are calling ‘a brave new world’. Whether you are experiencing change at home, work or life in general, the ability to adapt to ever changing environments is now a major factor in terms of success, and personal well-being.
Establish and Maintain Trust in the Workplace
Trust is part of the foundation of every successful organisation. Not surprising given organisations are people, and healthy relationships and workplaces are built on trust. Research shows that trust is a key factor in employee turnover; a lack of trust leads to low retention, low performance, and low commitment. Regardless of position or status, understanding the importance of trust, how to build trust, how to nurture, and maintain positive relationships, and in doing so, impact positively on levels of engagement, creativity, commitment and well-being is fundamental to individual and organisational success.
Facilitate Effective Workplace Communication
We can all communicate right? Or can we? Communication is a skill many of us can take for granted, and can be an organisations ‘Achilles Heel’ or a major ‘differentiator’ setting them apart from the competition. The importance of effective communication cannot be overstated, especially in relation to performance, and success. Developing skills to facilitate effective communication takes time, practice and commitment to ensure you can plan and prepare for communication, facilitate team communications and provide objective and positive feedback as part of the process, confidently, and competently.
Coaching for Success through Strength-Based Coaching
Coaching, both in life and workplace is an essential skill, and can be applied in many situations to help people learn, grow, realise their potential, and maximise their performance.
Not surprisingly coaching has become an important part of the learning structure of many organisations, with the realisation that equipping people with coaching skills, not just leaders and managers has business advantages.
Applying the fundamental principles and practices of strength-based coaching to help people, and organisations maximise their potential is a fundamental shift in the way we support growth and development, focusing on individual strengths, rather than ‘weaknesses’.
Defining Purpose though Meaning and Value in the Workplace
Meaningful work is so much more than simply personal satisfaction. It is a connection or an affinity to tasks, activities and responsibilities directly related to our personal values. It promotes a ‘bigger picture’ focus and allows people to fully engage their talents.
When work is meaningful, and aligned to our core values, and beliefs it provides an enhanced sense of purpose. People are motivated, and engaged when they feel their work makes a positive difference and their contribution is acknowledged.
Analytical Problem Solving
Problems come in all shapes and sizes and are part of life. In an organisational context it is no longer just the managers role to solve problems, but the responsibility of everyone who is a stakeholder in the organisation to effectively solve problems.
Analytical thinking and problem solving are foundational skills that involve breaking problems down into their component parts, which also involves deductive reasoning, applying judgments, and making informed decisions to reach solutions from a combination of evidence and assumptions that will solve the problem and prevent it from recurring.
Cultivate Engagement, Motivation & Purpose in the Workplace
A critical aspect of organisational success is developing and maintaining a motivated, and engaged workforce, from senior leaders and departmental managers, to individuals and teams.
While it is recognised there are a number of contributing factors, it isn't an exact science, as different people draw their motivation from differing forces, and similarly with engagement, what makes a fantastic day for one individual may not necessarily be the same for another.